// #noobforces — 2007-05-08
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20:04:06 <antonio> just freedup 30gb somehow =\
20:04:46 <bluewish3> my 320 is still dead
20:06:06 <antonio> you still aint returned it yet?
20:06:23 <antonio> over the last 2days at work ive filed like 20 return claims thru hp
20:06:40 <antonio> hp are so fkn easy to return shit to
20:07:14 <antonio> 'hi i want to replace 5 printers' okay what are the model numbers 'xxx xxx xxx xxx xxx' no worries 10th of may we will replace 'okay byee'
20:07:22 <antonio> too fkn easy!
20:07:43 <bluewish3> don't have the receipt
20:08:01 <antonio> dont think you need it really
20:08:11 <bluewish3> yea you do......
20:08:11 <antonio> just call up the manufacturer with the Serial
20:08:18 <bluewish3> prove the warranty
20:08:23 <antonio> thats what the serial does
20:08:44 <antonio> serial is staped to a date :)
20:08:47 <bluewish3> prove where i bought it from
20:08:48 <antonio> stamped*
20:08:54 <antonio> dont need to prove shit...
20:09:09 <bluewish3> to take it back i gotta prove i bought it from them
20:09:14 <antonio> dont take it back
20:09:18 <antonio> go thru the manufacturer
20:09:38 <bluewish3> sif they'd replace it
20:09:52 <antonio> they will give you a case number, for the fault then you go to the shop and say 'yo i gota return this drive to you as according to seagate'
20:09:56 <antonio> umm i replaced 5printers during 1 phone call
20:09:58 <antonio> sus much???
20:10:22 <antonio> there like 'and i presume the other 3 printers also have cartridge jam problems' ohh umm yeah there all jamming too
20:10:39 <bluewish3> lol
20:10:51 <bluewish3> is the serial on the barcde?
20:10:57 <antonio> on the drive itself
20:11:11 <bluewish3> theres 2
20:11:14 <bluewish3> theres one ingraved
20:11:16 <antonio> just give them asmuch info as they want and your sweet
20:11:19 <bluewish3> and one in black
20:11:22 <antonio> sticker 1 most likely
20:11:37 <bluewish3> Ahhh
20:11:41 <bluewish3> on the sticker
20:11:42 <bluewish3> the big one
20:11:54 <bluewish3> it says S/N: xxx-xxx-xxx
20:12:52 <antonio> exactly what they will want :)
20:13:20 <bluewish3> so they'll replace it if i give them a refernce number from Seagate?
20:13:31 <bluewish3> well
20:13:32 <bluewish3> csae numbr
20:13:34 <antonio> seagate will most likely tell you to do something
20:13:49 <bluewish3> dunno if they'll buy it though
20:13:54 <bluewish3> dude
20:13:58 <bluewish3> the drive was smoking
20:14:00 <bluewish3> and spartking
20:14:08 <bluewish3> where the molex cable plugs in
20:14:09 <antonio> yeahh that means its truley fucked
20:14:20 <bluewish3> who's fault would it be tho?
20:14:27 <antonio> hp is weird, they may either send a courier guy to your house to replace
20:14:41 <antonio> or they will just say take it to the store and the store has to post it off and get replacement for you
20:15:07 <bluewish3> lol
20:15:21 <antonio> or they will ask what is the store name you purchased it from and then theyll research it with the store via SN
20:15:44 <bluewish3> because it'll have on record who they sold the hdd to aye
20:15:50 <antonio> yeps
20:15:57 <bluewish3> so it'll say "ITWAREHOUSE"
20:16:08 <antonio> possibly
20:16:12 <bluewish3> heh
20:16:13 <bluewish3> well um
20:16:16 <antonio> if its under warranty you dont need a receipt
20:16:21 <bluewish3> it is
20:16:22 <bluewish3> 1yr
20:16:27 <antonio> they just look up the SN vs Build Date and go 'all good'
20:16:28 <bluewish3> i only bought it in like
20:16:30 <bluewish3> mid march
20:16:34 <antonio> well call up dood :)
20:16:38 <bluewish3> oki
20:16:51 <antonio> seagate yeh?
20:16:56 <bluewish3> yeah
20:17:07 <antonio> most likely off shore call centre
20:17:16 <bluewish3> off shore?
20:17:23 <antonio> not in australia
20:17:29 <bluewish3> oh
20:17:29 <bluewish3> yeah
20:17:46 <antonio> the amount of time i spend talking to them hindus is crazy
20:17:59 <antonio> i got 2 guys in HP that just hook me up sweet now
20:18:00 <bluewish3> lol
20:18:04 <antonio> Veno & Lui
20:18:39 <bluewish3> ahhh
20:18:40 <antonio> they cbf going thru normal procedure i cbf going thru the same shit 20 times in a day
20:18:45 <bluewish3> they DO have aussie call centre
20:18:51 <bluewish3> under "ASIA PACIFIC"
20:19:03 <bluewish3> Warranty contacts
20:19:06 <antonio> lol its a receptionist who patches you thru to india
20:19:16 <bluewish3> 1800 number
20:19:22 <bluewish3> better not be
20:19:24 <bluewish3> fukn bitch
20:19:25 <antonio> 131 047 is hp
20:19:32 <antonio> its a local call anyway
20:19:38 <antonio> you dont pay for transfer
20:19:38 <bluewish3> Country
20:19:38 <bluewish3>
20:19:38 <bluewish3> Phone
20:19:42 <bluewish3> Australia Hard Drives
20:19:42 <bluewish3> 1.800.14.7201
20:20:09 <bluewish3> yea but i hate talkin to indians
20:20:10 <antonio> ah well try in the morning n see
20:20:19 <antonio> lol i feel your pain
20:20:32 <bluewish3> um
20:20:33 <bluewish3> actually
20:20:35 <antonio> also theres another guy there called Susan =\
20:20:36 <bluewish3> i COULD ring them now
20:20:37 <bluewish3> 11:30 A.M. to 8:30 P.M.
20:20:37 <bluewish3> Monday - Friday
20:20:37 <bluewish3> (Australia, Sydney time)
20:20:43 <antonio> go for it dood
20:20:46 <antonio> ill help you out gogog
20:20:53 <bluewish3> oki
20:21:00 <bluewish3> you cant actually
20:21:08 <bluewish3> no cordless phone lol
20:21:12 <antonio> your looking at a 20min phone call just to let you know :P
20:21:24 <bluewish3> 20 min lol
20:21:32 <antonio> they put you on hold so fkn much 'What is your name' Antonio 'ok hold 2min plz
20:21:50 <bluewish3> hmm
20:22:00 <bluewish3> i might do it tomorrow
20:22:08 <antonio> just do it now, they usualy take 4-5working days to even get the replacement
20:22:13 <bluewish3> don't wanna go into the lounge
20:22:18 <antonio> lol aight
20:22:23 <bluewish3> shitty at my family
20:22:26 <antonio> if you got any probs just email me at work
20:22:34 <bluewish3> whats ya email
20:22:35 <antonio> ill call up if im not busy
20:22:40 <bluewish3> oki
20:22:56 <antonio> i shouldnt be tommorow just reviewing my backups
20:23:11 <bluewish3> yea
20:23:23 <bluewish3> you have access to your email at work all the tim tho aye
20:23:25 <bluewish3> ?
20:23:29 <antonio> yeah
20:23:35 <antonio> outlook is open all the time
20:23:41 <antonio> emails constantly comming thru
20:24:30 <bluewish3> ah k
20:24:40 <bluewish3> what do they email ya for?
20:24:58 <bluewish3> support or?
20:25:15 <antonio> yeah we got a section called 'Support Outstanding'
20:25:32 <antonio> which is just when nobody is free somebody else can help out
20:25:55 <antonio> then just people at work send thru microsoft/cisco/dell etc etc emails about new shit, hacker emails etc.
20:26:10 <antonio> what items are droping in price
20:26:18 <bluewish3> lol
20:26:50 <bluewish3> is TNS just a call centre?
20:27:18 <antonio> nah man were 1 fkn tiny call centre if you call it that
20:27:40 <antonio> we just support buisness' that we do the roll out of networks for
20:28:11 <antonio> so we only get network related phone calls. Login problems/internet/email/mapped drives/permissions
20:29:15 <bluewish3> h yea
20:29:17 <bluewish3> ah
20:29:57 <antonio> anyway bbl Heroes!
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22:18:22 Quit: antonio ([email protected]) Quit: I wish i had a jew freind, cause then if he went stingy i could call him a Jew and not feel bad.
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