There are various methods of contacting AustNet based upon who the
audience of your request should be. Simply click on the any of the
following mail links to contact AustNet:
 General
Help and Support Requests
For assistance with any AustNet related problems or issues,
you can mail the AustNet Support Department and the network will
reply as soon as possible. Topics normally include connection details,
service assistance and general network information.
 Individual
help requests should be mailed to [email protected]
Permanent
subscription to the [email protected] mailing list should be done
by sending a blank email to [email protected].
Services
Department
The AustNet Services Department maintains a support service for
the questions and discussion specifically related to AustNet
services. This entails recommendations, enhancement notifications,
channel and nickname registration disputes and/or mediation.
Individual
help requests should be mailed to [email protected]
Permanent
subscription to the [email protected] mailing list should be
done by sending a blank email to [email protected].
Network
Topology and Routing (Closed List)
The Routing Department discusses and manages AustNet's
topology and server connectivity. It is responsible for server applications,
maintenance and announcements.
Individual
help requests should be simply mailed to [email protected].
This
list is not available to the public for subscription.
Abuse
Mediation
AustNet encourages users who may be concerned about the
actions of official AustNet staff to e-mail the abuse response service.
The board of will resolve any concerns or issues you may have in
a fair and independant manner, making sure that AustNet remains
one of the best IRC networks around.
Requests
regarding IRCOps or Admin should be emailed to [email protected]
Requests
regarding ASD helpers should be emailed to [email protected].
Public
Relations
The Public Relations department cooperatively organises
network events on AustNet, as well as organising special channels
for these events. In addition, the department also supervises the
continuing development of the AustNet website, and supervises a
news mailing list [email protected].
To contact
the Public Relations department (for example, to organise an event),
email [email protected]
A general
discussion list on how to raise the profile of AustNet in a positive
way is [email protected]. Permanent subscription to
the list should be done by sending a blank email to [email protected].
To make
suggestions for the website, email [email protected]
To subscribe
to the news list, send a blank email to
[email protected]
AustNet Development Mailing List
AustNet maintains an IRCd development team mailing list
for discussion pertaining to the development of the server software.
Comments and suggestions for modifications can also be sent to this
list.
Individual suggestions/comments should be mailed to [email protected]
Permanent
subscription to the [email protected] mailing list should be done
by sending a blank email to [email protected].
Contact
Form
Alternatively, you can use this simple form to contact us with your
question.
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