This list is compiled from some of the common questions asked in the IRC help channels. If your question isn't here, when you're on IRC type /join #asd (services questions) /join #help (general questions) and ask there. If you still have a question mail it to [email protected]. If you want to add something to this FAQ mail the website department.

I'm having problems connecting, what do I do?
It says I have excess connections, what does that mean?
It says I've been advertising and spamming?
It says I have a compromised host. What does that mean?
It says I have a bad ident. What do I do?

How do I send someone a private message?
How do I open an extended private chat?
What's DCC chat? How do I start one?
DCC Chat doesn't open a window on my client. How do I use it?
How do I send a file to someone?
I can't receive a file someone is sending to me. Help!

I've forgotten my password
I used a fake email address
What restrictions are there on passwords?
How do I pick a password?
How do I stop people stealing my password?

How do I stop someone flooding or abusing me?
How do I stop someone nuking me?
What does "nick sets mode: +v" mean? What is Virtual World?
What do I do if I forget my password?
My DCC doesn't work. Can you help?

How do I link a server to AustNet?
What do AustNet servers run on?
Where do I get server software?
Who made the AustNet server software?
Where can I report bugs in the IrcD, or send suggestions?
What numerics do AustNet servers use?

How can I become an IRCop?
How can I become an ASD helper?
How can I find an IRCop when I need one?
How can I find an ASD helper when I need one?
Is an IRC Op a "cop"?
What do IRCOps do?

If the question you want answered is regarding services, look at the services help section first. If you cannot find the answer to your question on this site, ask in #help or #asd online, or email [email protected] for general questions, [email protected] for services questions.